Questions

+ PAYMENT +

poppy + finch use PayPal for simple and secure shopping. You do not need a PayPal account to pay for your purchases as credit cards are accepted.

 

 

+ SHIPPING +

All orders within Australia are shipped at a flat rate of $5.00 by Australia Post. Stock items are delivered within 5-7 business days. Please note that delivery dates for custom orders are listed in the product description. We happily ship worldwide. Please contact us for international shipping rates & delivery times. Buyers are responsible for any duties & customs charges that may be incurred at the country of destination.

 

 

+ REFUNDS +

poppy + finch values its customers. If for any reason you are unhappy with your purchase, please contact us within 3 days of receiving your order. Any faulty items will receive a full refund. Items must be returned in original condition and unused. poppy + finch does not refund for change of mind.

 

 

+ COLOURS + FINISHES +

All colours + finishes have been photographed as accurately as possible in natural light. Items on this website are handmade and finishes may vary slightly. Colours + textures vary with individual monitors and are subject to individual opinion and decision on purchase. If you feel a product has been misrepresented or you are unsatisfied with the finish, please contact us within 3 days of receiving your order.